Terms & Conditions

1. Service Agreement

By requesting a quote or scheduling services with Radiant Exterior Cleaning, you agree to the terms outlined in this agreement. All services are provided subject to these terms and conditions.

We reserve the right to refuse service to anyone for any reason, including but not limited to safety concerns, property access issues, or payment history.

2. Estimates and Pricing

All estimates are provided in good faith based on the information provided at the time of the estimate. Final pricing may vary if:

• The actual scope of work differs from the initial assessment
• Additional services are requested during the job
• Unexpected conditions are discovered that require additional work

We will communicate any price changes before proceeding with additional work.

3. Payment Terms

Payment is due upon completion of services unless other arrangements have been made in advance. We accept cash, checks, and major credit cards.

For commercial or large residential projects, a deposit may be required before work begins. This will be discussed and agreed upon before scheduling.

Late payments may be subject to interest charges. Accounts that are significantly overdue may be referred to a collection agency.

4. Scheduling and Cancellations

We understand that schedules can change. Please provide at least 24 hours notice if you need to reschedule or cancel an appointment.

Cancellations with less than 24 hours notice may be subject to a cancellation fee, especially if we have already traveled to your location or turned down other work.

We reserve the right to reschedule services due to weather conditions, safety concerns, or other circumstances beyond our control. We will work with you to reschedule at the earliest convenient time.

5. Property Preparation

To ensure the best results and safety, please prepare your property as follows:

• Remove or secure outdoor furniture, decorations, and personal items
• Close all windows and doors
• Keep pets indoors during service
• Ensure clear access to areas to be cleaned
• Notify us of any fragile items, special considerations, or areas to avoid

We are not responsible for damage to items that were not properly secured or removed before service begins.

6. Liability and Insurance

Radiant Exterior Cleaning is fully licensed and insured. We carry comprehensive liability insurance to protect your property and our team.

While we take every precaution to protect your property, we are not responsible for:

• Pre-existing damage to surfaces or property
• Damage to items not properly secured or removed before service
• Issues with surfaces that were in poor condition before cleaning
• Damage resulting from surfaces that were not suitable for the cleaning method used

If you believe we have caused damage to your property, please notify us immediately so we can assess the situation and work with you to resolve any issues.

7. Satisfaction Guarantee

We stand behind our work and want you to be completely satisfied. If you are not happy with the results, please contact us within 48 hours of service completion.

We will return to address any legitimate concerns at no additional charge, provided the issue is reported within the specified timeframe and is related to our workmanship.

8. Weather and External Factors

We may need to reschedule services due to weather conditions such as:

• Heavy rain or storms
• High winds that create safety concerns
• Freezing temperatures that could cause water damage
• Extreme heat that could affect cleaning solutions

We will work with you to reschedule at the earliest convenient time. We are not responsible for weather-related delays or rescheduling.

9. Limitation of Liability

To the maximum extent permitted by law, Radiant Exterior Cleaning's liability for any claims arising from our services is limited to the amount paid for the specific service in question.

We are not liable for indirect, incidental, or consequential damages, including but not limited to loss of use, loss of profits, or other economic losses.

10. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us: