Privacy Policy

1. Information We Collect

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services
• To process your service requests and schedule appointments
• To communicate with you about your service requests, quotes, and appointments
• To document completed work using before and after property photos
• To promote our services using property photos, unless you have opted out
• To send you marketing communications (with your consent)
• To respond to your inquiries and provide customer support
• To analyze website usage and improve user experience
• To comply with legal obligations
• To protect our rights and prevent fraud

3. Photos and Property Images

Our crew may photograph your property before, during, or after exterior cleaning. These images help us verify work quality, maintain service records, and—when permitted—showcase our work to prospective customers.

Job records: We may retain photos internally to document the condition of your property and the results of our service, resolve questions, and support warranty or satisfaction claims.

Marketing use: Unless you opt out, we may use before and after photos of your property on our website, social media, advertising, or other promotional materials. We do not publish your name or full street address with marketing photos without separate permission.

How to opt out: You may opt out of marketing use of your property photos by:

• Telling our crew before or at the time of service
• Contacting us by phone or email before photos are published

Opting out of marketing use does not prevent us from taking photos for internal job records. For related service terms, see our Terms & Conditions (Section 10: Service-Specific Policies).

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to track visitors across websites for marketing purposes

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Third-Party Services

We may use third-party services that collect, monitor, and analyze information, such as:

• Google Analytics: To analyze website traffic and user behavior
• Google Tag Manager: To manage website tags and tracking
• Contact Forms: To process and manage service requests

These third-party services have their own privacy policies addressing how they use such information. We encourage you to review their privacy policies.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our customers or others
• In connection with a business transfer, such as a merger or acquisition
• With your consent or at your direction

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt-out of marketing communications
• The right to request that we not use photos of your property for marketing
• The right to data portability

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: