Frequently Asked Questions
Have questions about our exterior cleaning services? We've compiled answers to the most common questions we receive.
What areas do you serve?
We serve the Emerald Coast area including Crestview, Pensacola, Niceville, Fort Walton Beach, Miramar Beach, and Destin, Florida.
How much does exterior cleaning cost?
Pricing varies based on the size of your property and the specific services needed. We provide free estimates for all projects. Contact us for a personalized quote.
What's the difference between pressure washing and soft washing?
Pressure washing uses high-pressure water to clean hard surfaces like concrete. Soft washing uses low-pressure water combined with cleaning solutions to safely clean delicate surfaces like vinyl siding, stucco, and painted surfaces without causing damage.
How long does a typical cleaning take?
Most residential cleaning projects are completed in 2-4 hours, depending on the size of the property and the services requested. We'll provide a time estimate when you schedule your service.
Do you use eco-friendly cleaning solutions?
Yes, we offer biodegradable cleaning solutions that are safe for plants, landscaping, and pets. We can discuss your preferences when you request a quote.
Do I need to be home during the cleaning?
You don't need to be home, but we recommend being available by phone in case we need to reach you. We'll notify you when we arrive and when the job is complete.
How often should I have my home's exterior cleaned?
We recommend annual cleaning for most homes, though homes in areas with high humidity or near the coast may benefit from cleaning every 6-9 months to prevent mold and mildew buildup.
Will pressure washing damage my siding or paint?
When done correctly, pressure washing won't damage your siding. We use appropriate pressure levels for each surface type. For delicate surfaces, we use soft washing techniques to ensure safety.
What should I do to prepare for the cleaning service?
Before we arrive, please remove any outdoor furniture, decorations, or items from the areas we'll be cleaning. Close all windows and doors. If you have pets, please keep them indoors during the cleaning. We'll handle the rest!
Do you clean gutters from the inside or outside?
We clean gutters from the ground using specialized equipment that allows us to safely and thoroughly remove debris, leaves, and blockages. This method is safer and just as effective as ladder work, while protecting your property and our team.
Can you remove oil stains from my driveway?
Yes! We use specialized cleaning solutions and techniques to effectively remove oil stains, grease, and other tough stains from driveways and concrete surfaces. While some deeply set stains may lighten rather than completely disappear, we can significantly improve the appearance of your driveway.
What payment methods do you accept?
We accept cash, checks, and major credit cards. Payment is typically due upon completion of the service, and we'll provide an invoice for your records.
Do you offer discounts for regular maintenance or multiple services?
Yes! We offer competitive pricing for regular maintenance customers and package deals when you book multiple services together. Contact us to discuss your specific needs and we'll provide the best pricing options.
What happens if it rains after the cleaning?
Our cleaning solutions are designed to work effectively even if it rains shortly after service. However, we recommend scheduling cleaning on days with clear weather forecasts for optimal results. If you have concerns about weather, we can reschedule at no charge.
Do you clean commercial properties?
Absolutely! We provide professional exterior cleaning services for commercial properties including office buildings, retail stores, restaurants, and more. We can work around your business hours to minimize disruption.
Is your service insured?
Yes, Radiant Exterior Cleaning is fully insured and licensed. We carry comprehensive liability insurance to protect both your property and our team. We're happy to provide proof of insurance upon request.
How do I know if my property needs cleaning?
Signs that your property needs cleaning include visible dirt, mold, mildew, or algae growth; discolored siding; stained driveways or walkways; clogged gutters; or simply a general dull appearance. If you're unsure, we offer free estimates and can assess your property's cleaning needs.
Can you clean my roof?
While we specialize in exterior surfaces like siding, driveways, and patios, we can discuss roof cleaning options based on your roof type and condition. Roof cleaning requires special techniques and considerations, so we'll assess your specific situation.
What makes your service different from DIY cleaning?
Professional cleaning offers several advantages: we have commercial-grade equipment that provides better results, we know the right techniques and solutions for each surface type, we can work safely at heights, and we save you time and effort. Plus, we're insured, so you're protected if anything goes wrong.
Still Have Questions?
If you don't see your question answered here, please don't hesitate to contact us. We're happy to help!
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